Physical versions of this informational displayed around the theatre, look out for our blue safeguarding leaflets.

HCA Child Protection & Safeguarding Summary

If you have a concern relating to safeguarding issues within the theatre please contact one of our Designated Safeguarding Leads (DSL) whose contact information can be found at the end of this information.

 Introduction to child protection and safeguarding

This information gives you a basic introduction to our theatres child protection and safeguarding policies and procedures.

HCA values its users and volunteers and acknowledges that everyone who uses our facilities plays a part in keeping our theatre a safe and fun place to be. This information will make sure you know where to look for further information (like the full policy) or who to talk to if you need help or advice.

Policy statement summary

It is HCA’s policy that the welfare of children, young people and vulnerable adults is paramount regardless of age, culture, disability, gender, language, racial origin, religious beliefs and/or sexual identity and that everyone who may use or visit the theatre, has a right to protection from physical, sexual and emotional abuse and neglect.

We promotes this policy by ensuring that all our staff and volunteers are clear about their responsibilities and know where to go if they need to report concerns.

We will take seriously any allegation or suspicion of abuse or neglect of a child or vulnerable adult and any concerns raised will be dealt with in confidence, following a clear set of procedures.

When appropriate, our safeguarding team will talk to local agencies, such as Leicestershire County Council or the police to ensure that children and vulnerable adults are safe.

We are here to support our volunteers with these processes and are always available to answer questions should they arise.

We are committed to providing appropriate safeguarding training and welcome discussion around what further training volunteers would like.

Cast and volunteer roles and responsibilities

All cast, staff and volunteers are responsible for reading and complying with the child protection and safeguarding policy.

If you have any concerns about abuse of a child by Concordia Theatre staff, volunteers, other adults or another child you should act upon it no matter how small or trivial it may seem. You can do this by reporting it to a DSL as soon as possible.

Volunteers will complete a thorough induction process which will include mandatory elements (such as child protection and health and safety) and a more detailed induction specific to your department.

It is everyone’s responsibility to act appropriately whilst working with children, young people and vulnerable adults. We must all comply with this policy and follow the code of conduct included in this leaflet.

It is important for you to know that HCA will not tolerate bullying of any kind, whether related to a child, vulnerable adult or any other person. The organisation encourages a culture of respect for all members, volunteers and visitors to the theatre and asks all our volunteers to promote this culture.

All cast members, staff and volunteers are reminded about, and must adhere to, the following to ensure we are not in breach of our performance licence:

There will be NO photography or recording of any kind in areas where people change clothing. This includes the dressing rooms, backstage corridors or wings.

To improve everyone’s safety and security all cast members, staff and volunteers are asked to register on the volunteer HUB. Once registration is completed you will be issued with a swipe card and lanyard. This is a really easy way of keeping us all safe whilst we are in the building and will ensure we have adequate records in line with data protection legislation.

The role of the safeguarding team

The safeguarding team are primarily in place to protect the safety and wellbeing of children, young people and vulnerable adults at the Concordia Theatre.

They are available 24/7 for you to discuss your concerns and to deal with safeguarding issues if/when they arise.

They are also available to support all staff and volunteers with advice and guidance on all matters that fall within their remit, such as:

  • Child Protection
  • Bullying concerns
  • Whistleblowing
  • Requirements for parent/carer consent
  • Production safeguarding paperwork
  • Child performance licensing
  • Volunteering processes
  • Concordia HUB database

The team will, as appropriate, use supervision as a means of protecting children and vulnerable adults whilst also safeguarding all volunteers. They will, without prior notice, be able to observe volunteers at any audition, rehearsal, performance or other event to ensure the safety and wellbeing of children or vulnerable adults.

The Safeguarding team also review the child protection and safeguarding policy at least annually.

HCA Code of Conduct

HCA encourages a welcoming and friendly community based on respect and understanding for each other. With this in mind here are a few reminders of the things we can all do to make our theatre a place people want to be.

  1. Be respectful of one another.
  2. Support each other with tasks.
  3. Treat everyone with dignity in the way you would want to be treated yourself.
  4. Set a positive example for others.
  5. Treat each other fairly so that everyone has the same opportunities.
  6. Respect a person’s right to personal space and privacy.
  7. Allow people to talk about any concerns they have.
  8. Encourage each other to challenge attitudes or behaviours that are inappropriate or disrespectful.
  9. Do not trivialise abuse. Take any allegation or concern of abuse or bullying seriously and refer them on to the safeguarding team.
  10. If you are not sure about something don’t hesitate to ask someone for help.
  11. Ensure that the relationships you build are appropriate and be mindful of your behaviour, both physical and verbal, particularly when working with children or vulnerable adults.
  12. Drinking alcohol when you are directly responsible for children or vulnerable adults is not permitted.
  13. Never allow children under the age of 18 to drink alcohol.
  14. Remember that your actions represent our theatre to many different audiences and we can all play a positive part in maintaining and growing our HCA community.

Useful Contact Information

Designated Safeguarding Leads (DSL)

Julie Perry or Kellie Moore

Phone: 07949 072204


Please note; the above phone number is staffed 24/7 and operates on a rota basis.

 If the DSLs are unavailable you should contact

Jen Hawkins (Safeguarding Link Trustee)

 Phone: 07866 376917



Any safeguarding correspondence should be sent to the following address:

 The Safeguarding Team,

Concordia Theatre, Stockwell Head, Hinckley LE10 1RE



First Response Children’s Duty Team,

Children and Young People’s Service

County Hall, Glenfield LE3 8RF

0116 305 0005


Local Authority Designated Officer (LADO)

Safeguarding and Improvement Unit,

County Hall, Glenfield LE3 8RF

0116 305 7597


Safeguarding Development Officer, Child Protection

Safeguarding and Improvement Unit,

County Hall, Glenfield LE3 8RF

0116 3057750 / 0116 3057317


Police Child Abuse Investigation Unit (CAIU):Call 101


Childline: 0800 1111



Categories: Safeguarding