If you have any immediate concerns about your own, or someone else’s safety or wellbeing – please speak to a Trustee (purple lanyard) or the Safeguarding Team (blue lanyard) without delay.

Signing in/out:

  • HCA has a legal responsibility to record who is in the building when.
  • Everyone who uses our facilities must now sign in and out using an electronic swipe card or by paper at stage door.
  • Details about this process will be provided at your induction once you return to the building.

Covid 19:

  • HCA has a robust policy and risk assessment in place in relation to covid 19. Please make yourself familiar with this information which can be found in the yellow folders located around the building.
  • Inductions will be given to everyone before they return to the building. This will either be by your manger or covid team trustee.
  • Whilst moving around building please use face coverings as appropriate and maintain social distancing of 2 metres at all times.
  • Sanitising stations are provided around the building for your use and surfaces should be wiped down before and after use.
  • If you have symptoms of covid 19 please DO NOT ATTEND the site.

In the event of a fire:

  • Raise the alarm immediately, by pressing the nearest break glass call point.
  • Evacuate the building without delay using the nearest safe emergency exit. Follow instructions of managers as appropriate.
  • Do not run.
  • Do not stop to collect personal belongings.
  • Meet at the assembly point, which is located on the front car park (on Stockwell Head).
  • Wait at the assembly point for further instructions.
  • Do not leave the site without confirming with the Volunteer Manager taking roll call that you are out of the building.

In the event of an accident:

  • Report the incident to a senior volunteer (red, purple or teal Lanyard)
  • If the emergency is of a life threatening nature, such as breathing difficulties, loss of consciousness or someone having chest pains call 999 without delay.
  • A defibrillator is located outside the stage door. The number to access the locked cabinet will be give to you by Ambulance Control on a 999 call.

Good handling technique for lifting:

There are some simple things you can do to keep yourself safe when lifting and handling. Before and during the lift/carry:

  • Remove obstructions from the route.
  • For a long lift, plan to rest the load midway on a table or bench to change grip.
  • Keep the load close to the waist. The load should be kept close to the body for as long as possible while lifting.
  • Keep the heaviest side of the load next to the body.
  • Adopt a stable position and make sure your feet are apart, with one leg slightly forward to maintain balance
  • Start in a good posture. At the start of the lift, slight bending of the back, hips and knees is preferable to fully flexing the back (stooping) or fully flexing the hips and knees (squatting).
  • Don’t flex the back any further while lifting.This can happen if the legs begin to straighten before starting to raise the load.
  • Avoid twisting the back or leaning sideways, especially while the back is bent. Shoulders should be kept level and facing in the same direction as the hips. Turning by moving the feet is better than twisting and lifting at the same time.
  • Keep the head up when handling.Look ahead, not down at the load, once it has been held securely.
  • Move smoothly.The load should not be jerked or snatched as this can make it harder to keep control and can increase the risk of injury.
  • Don’t lift or handle more than can be easily managed. There is a difference between what people can lift and what they can safely lift. If in doubt, seek advice or get help.
  • Put down, then adjust.If precise positioning of the load is necessary, put it down first, then slide it into the desired position.

Lone Working:

  • Any visitors, HCA Helpers or volunteers with a black or green lanyard should not be in the building unsupervised as they may not have had the right level of training to know what they need to do in an emergency situation.
  • If a volunteer with a red or black lanyard need to work alone they should apply to upgrade their lanyard via the Hub.
  • Anyone with a red, purple or teal lanyard are permitted to be in the building alone. However, this is not recommended. If lone working is unavoidable, volunteers should not carry out tasks where there is an increased risk of harm, such as working at height, heavy lifting or operating machinery.
  • HCA recommend that if an individual is working alone when possible another person is aware of their whereabouts.